INSPIRING PEOPLE EVERYWHERE

TO BE HEART STRONG

How a boutique non-profit started a social movement to foster resilience.

Clients

Heart Strong Collective
Jessica Lindberg

Year

May 2023

Role(s)

  • Brand narrative

  • Website content direction

  • Website copywriting

  • Brand consulting

  • Creative consulting

The Plot

Jessica Lindberg is like most wildly creative people: full of wonderful ideas and energy with a passion to use her skills and her stories to create greater social impact.

She’s the founder of the Ethan Lindberg Foundation, The Heart Strong Collective and her personal brand, Jessica Lindberg.

Jessica’s traumatic, yet resilient story was the driver behind her founding nonprofit, but as the brand and the mission evolved, so the messaging needed to as well. Furthermore, Jessica is a talented speaker and podcaster, and wanted to share stories of resilience beyond hers as a means to encourage a new audience and build a revenue stream.

Despite her experience as a talented marketing professional and copywriter, Jessica was experiencing an internal tug-of-war. She was ready to launch the next phase for her businesses, but was too close to each one to see the clear path forward and articulate messaging without overwhelm.

ABOUT THE PROJECT

How We Approached It

  • Discovery meetings to understand her businesses and the “why” behind each one.

  • Brand exploration to determine whether she needed three separate brands or could simplify with two. (Jessica Lindberg and The Heart Strong Collective).

  • Interviews and discovery to gain insight and storytelling content.

  • Developed the brand story (core marketing message + emotive stories) for The Heart Strong Collective and Jessica Lindberg.

  • Website content creation and general creative direction.

The Results

  • Clear, resonant messaging to help users truly understand each brand’s mission, offering, uniques and the stories that drove them.

  • Confidence in having a clear message and brand positioning for each business

  • Brand clarity and positioning: Less marketing waste by not needing to manage three separate brands with overlapping missions

  • Expansion into market segments previously unable to gain traction in for more impact and revenue streams

The Nonprofit

Personal Brand

CLIENT TESTIMONIAL

Jessica Lindberg, Founder and Executive Director, The Heart Strong Collective

"I had been leading the non-profit I founded for seven years when I hired Michelle. We were in a transition, and I needed someone to help me write the copy for our new website and help articulate our mission from another perspective. I was also stuck on how to move my vision forward. The questions Michelle had me work through helped me get clear about the mission and where I wanted to go next.

“She also forced me to gain clarity in messaging through her “formula” for writing stories and building websites. Michelle also challenged me to embrace my personal story, one that I often struggle to share fully. She reminded me that our life stories are our currency and do give us the “street credit” to do the work we are called to do.

For the last seven years, I’d written every piece of copy for the organization and needed someone else’s perspective. I think we can get too close to our businesses and we can miss some important uniquenesses we have. She helped highlight ours.

“I had also been struggling to figure out where my personal brand ended, and my non-profit brand began. While I hired her to help me with the non-profit, I also ended up hiring her to help me with my personal brand. The whole process brought clarity, and I’m looking forward to entering 2024 with our new websites and a clear vision to move forward.

I wholeheartedly recommend Michelle. She’s gifted at brand storytelling and a valuable strategic voice that helped me gain clarity and make changes I intuitively knew I needed to make. She gave me the push I needed to step more fully into my gifts."

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